Contact
Get in Touch
For support, refund requests, or any questions about the Karyo Protocol, email us at support@karyo.life. We aim to respond within 3 business days.
Common Requests
- 30-Day Refund: Email support@karyo.life with subject line "30-Day Refund Request"
- Post-Protocol Guarantee Claim: Email support@karyo.life with subject "Protocol Guarantee Claim" and attach your CLIA-certified lab report
- Order Issues: Include your order number and we will sort it out
- Privacy Rights Request: Email support@karyo.life with subject "California Privacy Rights Request"
- Research Opt-Out: Email support@karyo.life with subject "Opt Out of Research and AI Training"
- Account Deletion: Available in the Karyo app settings, or email support@karyo.life